We provide a wide range of IT services including network
setup and management, cybersecurity solutions, software
development, IT support and maintenance, cloud services,
data backup and recovery, and IT consulting.
We serve various industries, including but not limited to
healthcare, finance, education, retail, and manufacturing.
Our solutions are tailored to meet the specific needs of
each sector.
You can contact our support team via email at
hello@zciptta.com, call us at +447355658093, or use our
live chat feature on our website. Our support team is
available 24/7 to assist you.
Our IT support services include troubleshooting hardware
and software issues, network management, system
monitoring, virus and malware removal, and technical
assistance for end-users. We offer both on-site and remote
support.
We employ a multi-layered approach to data security,
including firewalls, encryption, regular security audits,
and compliance with industry standards. We also offer
cybersecurity training for your staff to help prevent
breaches.
Yes, we specialize in custom software development tailored
to your business needs. We work with you to understand
your requirements and deliver a solution that integrates
seamlessly with your existing systems.
We offer a range of cloud services, including cloud
storage, cloud backup, cloud computing, and cloud
migration. We can help you choose the right cloud
solutions for your business and ensure a smooth
transition.
Others
Our pricing varies based on the services required and the
scope of the project. We offer flexible billing options,
including hourly rates, monthly subscriptions, and fixed
project fees. Contact us for a customized quote.
Yes, we offer SLAs that define the level of service you
can expect from us. SLAs include response times,
resolution times, and other performance metrics. We can
discuss and tailor an SLA to meet your specific needs.
To get started, you can request a consultation through our
website or contact us directly. We will assess your needs
and provide a proposal outlining the services and
solutions that best fit your requirements.
You’ll need to provide us with information about your
current IT infrastructure, specific project requirements,
and any relevant documentation. We may also need access to
your systems for a thorough assessment.
Once you sign a contract, we will schedule a kickoff
meeting to discuss project details, timelines, and
deliverables. Our team will then begin work according to
the agreed-upon plan, keeping you informed of progress
throughout.
If you encounter any issues, please contact our support
team immediately. We will investigate and resolve the
problem as quickly as possible. For urgent issues, call
our 24/7 support line.
We welcome feedback to help us improve our services. You
can provide feedback via email, through our website
feedback form, or during your regular service reviews with
us.
